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Customers with special needs
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If you need more information about United’s accommodations for any of the special needs listed below, please click the corresponding link. Please note: When you select the links below you will be directed to a page in English on united.com. Transactions made on united.com require a U.S. billing address. No international transactions will be accepted.
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United has developed seats with movable armrests, onboard wheelchairs, and more.
Permitted but must be stowed safely on board.
If you need assistance, our employees can provide an individual safety briefing.
You must use equipment provided by United and prior arrangements must be made.
Onboard use of medical devices must be approved by United in advance.
In-airport and in-flight travel assistance is available for passengers with limited mobility.
A seating policy is in place to preserve the comfort and well-being of all United customers.
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Learn about the requirements for traveling with a portable oxygen concentrator (POC).
Follow these important guidelines if you are traveling during the final months of your pregnancy.
If you need assistance, our
employees will explain emergency procedures and aircraft surroundings.
Connection
assistance is available.
Service animals
may accompany their owners at no additional cost.
Every United® station has wheelchairs available, and we've developed systems for making sure you can use your own.
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